General
As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that says something about you and with which you can be identified. In this privacy policy, we would like to explain to you how, for what purpose and on what legal basis we process your data.
We are responsible for data processing on this website and in our company:
METAVITAL GmbH
Tannenhof 47
22397 Hamburg
Germany
Phone: 040 4126385-00
E-mail: y.roth@metavital.eu
General information
SSL or TLS encryption
When you enter your data on websites, place online orders or send e-mails via the Internet, you must always be prepared for unauthorized third parties to access your data. There is no complete protection against such access. However, we make every effort to protect your data in the best possible way and to close security gaps as far as possible.
An important protection mechanism is the SSL or TLS encryption of our website, which ensures that data that you transmit to us cannot be read by third parties. You can recognize the encryption by the lock icon in front of the Internet address entered in your browser and by the fact that our Internet address begins with https:// and not with http://.
Encrypted payment transactions
Payment data, such as account or credit card numbers, are particularly sensitive. For this reason, payment transactions with common means of payment are made exclusively via an encrypted SSL or TLS connection.
How long do we store your data?
In some places in this privacy policy, we inform you about how long we or the companies that process your data on our behalf store your data. If no such information is provided, we will store your data until the purpose of the data processing no longer applies, you object to the data processing or you withdraw your consent to the data processing.
However, in the event of an objection or revocation, we may continue to process your data if at least one of the following conditions is met:
- We have compelling legitimate grounds for continuing the data processing that outweigh your interests, rights and freedoms (only if you object to the data processing; if the objection is directed against direct marketing, we cannot provide any legitimate grounds).
- Data processing is necessary in order to assert, exercise or defend legal claims (does not apply if your objection is directed against direct advertising).
- We are legally obliged to store your data.
In this case, we will delete your data as soon as the requirement(s) cease(s) to apply.
Data transfer to the USA
We also use tools on our website from companies that transfer your data to the USA and store and, if necessary, process it there. The European Commission has adopted an adequacy decision for the EU-US data protection framework. This establishes that the USA guarantees an adequate level of protection for personal data from the EU that is transferred to US companies. This decision is based on new safeguards and measures introduced by the US to meet data protection requirements. The adequacy decision includes, among other things, restrictions and safeguards on access to the data by US intelligence services. Binding safeguards have been introduced to limit the access of US intelligence agencies to what is necessary and proportionate to protect national security. In addition, increased oversight of the activities of the US intelligence services has been established to ensure that the restrictions on surveillance activities are complied with. An independent redress mechanism has also been established to handle and resolve complaints from European citizens about access to their data. The EU-US Privacy Shield Framework thus enables European companies to transfer data to certified US companies without having to introduce additional data protection safeguards. You can view a list of all certified companies at the following link: https://www.dataprivacyframework.gov/s/participant-search
A change to the European Commission’s decision cannot be ruled out.
Data Protection Officer
We have appointed a data protection officer for our company.
DataCo GmbH
Dachauer Str. 65
80335 Munich
E-mail address: info@dataguard.de
Telephone number: 089 452459-900
Your rights
Objection to data processing
IF YOU READ IN THIS DATA PROTECTION DECLARATION THAT WE HAVE LEGITIMATE INTERESTS FOR THE PROCESSING OF YOUR DATA AND THEREFORE BASE THIS ON ART. 6 ABS. 1 SENTENCE 1 LIT. F) GDPR, YOU HAVE THE RIGHT UNDER ART. 21 GDPR YOU HAVE THE RIGHT TO OBJECT TO THIS. THIS ALSO APPLIES TO PROFILING BASED ON THE AFOREMENTIONED PROVISION. THE PREREQUISITE IS THAT YOU STATE REASONS FOR THE OBJECTION THAT ARISE FROM YOUR PARTICULAR SITUATION. NO JUSTIFICATION IS REQUIRED IF THE OBJECTION IS DIRECTED AGAINST THE USE OF YOUR DATA FOR DIRECT ADVERTISING.
THE CONSEQUENCE OF THE OBJECTION IS THAT WE MAY NO LONGER PROCESS YOUR DATA. THIS ONLY DOES NOT APPLY IF ONE OF THE FOLLOWING CONDITIONS APPLIES:
- WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS.
- THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
THE EXCEPTIONS DO NOT APPLY IF YOUR OBJECTION IS DIRECTED AGAINST DIRECT ADVERTISING OR AGAINST PROFILING IN CONNECTION WITH THIS.
Further rights
Revocation of your consent to data processing
Many data processing operations are based on your consent. You give this consent, for example, by ticking the appropriate box on online forms before you send the form or by allowing certain cookies when you visit our website. You can withdraw your consent at any time without giving reasons (Art. 7 para. 3 GDPR). We may then no longer process your data from the time you withdraw your consent. The only exception: We are legally obliged to retain the data for a certain period of time. Such retention periods exist in particular in tax and commercial law.
Right to lodge a complaint with the competent supervisory authority
If you believe that we are in breach of the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with a supervisory authority in accordance with Art. 77 GDPR. You can contact a supervisory authority in the member state of your place of residence, your place of work or the place where the alleged infringement took place. The right to lodge a complaint exists in addition to administrative or judicial remedies.
Right to data portability
Data that we process automatically on the basis of your consent or in fulfillment of a contract must be handed over to you or a third party in a commonly used, machine-readable format if you request this. We can only transfer the data to another controller if this is technically possible.
Right to data access, erasure and rectification
In accordance with Art. 15 GDPR, you have the right to receive information free of charge about what personal data we have stored about you, where the data comes from, to whom we transmit the data and for what purpose it is stored. If the data is incorrect, you have the right to rectification (Art. 16 GDPR); under the conditions of Art. 17 GDPR, you may request that we erase the data.
Right to restriction of processing
In certain situations, you can request that we restrict the processing of your data in accordance with Art. 18 GDPR. The data may then – apart from storage – only be processed as follows:
- with your consent
- for the assertion, exercise or defense of legal claims
- to protect the rights of another natural or legal person
- for reasons of important public interest of the European Union or a Member State
The right to restriction of processing exists in the following situations:
- You have disputed the accuracy of your personal data stored by us and we need time to check this. Here you have the right for the duration of the review.
- The processing of your personal data is unlawful or was unlawful in the past. In this case, you have the alternative right to erasure of the data.
- We no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims. Alternatively, you have the right to have the data erased.
- You have lodged an objection in accordance with Art. 21 (1) GDPR and now your interests and ours must be weighed against each other. You have the right to do so as long as the outcome of the balancing process has not yet been determined.
Hosting and Content Delivery Networks (CDN)
External hosting
Our website is hosted on a server of the following internet service provider (hoster):
RAIDBOXES GmbH
Hafenstr. 32
48151 Münster
How do we process your data?
The host stores all data from our website. This also includes all personal data that is collected automatically or through your input. This may include in particular Your IP address, pages accessed, names, contact details and inquiries as well as meta and communication data. When processing data, our hoster complies with our instructions and only ever processes the data to the extent that this is necessary to fulfill the service obligation to us.
On what legal basis do we process your data?
Since we address potential customers via our website and maintain contact with existing customers, data processing by our hoster serves to initiate and fulfill contracts and is therefore based on Art. 6 para. 1 lit. b) GDPR. In addition, it is our legitimate interest as a company to provide a professional website that meets the necessary requirements for security, speed and efficiency. In this respect, we also process your data on the basis of Art. 6 para. 1 lit. f) GDPR.
Data collection on this website
Use of cookies
Our website places cookies on your device. These are small text files that are used for different purposes. Some cookies are technically necessary for the website to function at all (necessary cookies). Others are required to perform certain actions or functions on the site (functional cookies). For example, without cookies it would not be possible to use the benefits of a shopping basket in an online store. Other cookies are used to analyze user behavior or to optimize advertising measures. If we use third-party services on our website, e.g. to process payment transactions, these companies may also leave cookies on your device when you access the website (so-called third-party cookies).
How do we process your data?
Session cookies are only stored on your device for the duration of a session. As soon as you close the browser, they disappear automatically. Permanent cookies, on the other hand, remain on your device if you do not delete them yourself. This can lead, for example, to your user behavior being permanently analyzed. You can use the settings in your browser to influence how it handles cookies:
- Do you want to be informed when cookies are set?
- Do you want to exclude cookies in general or for certain cases?
- Do you want cookies to be deleted automatically when you close your browser?
If you deactivate or do not allow cookies, the functionality of the website may be restricted.
If we use cookies from other companies or for analysis purposes, we will inform you about this in this privacy policy. We also ask for your consent in this regard when you visit our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our online services can be used by visitors without technical problems and that all desired functions are available to them. The storage of necessary and functional cookies on your device is therefore based on Art. 6 para. 1 lit. f) GDPR. We use all other cookies on the basis of Art. 6 para. 1 lit. a) GDPR, provided that you give us your consent to do so. You can revoke this consent at any time with effect for the future. If you have consented to the placement of necessary and functional cookies when your consent was requested, these cookies will also be stored exclusively on the basis of your consent.
Cookie consent with the Legal Cockpit
What is the Legal Cockpit cookie tool?
Consent management platform (CMP) for obtaining and processing GDPR-compliant consent
Who processes your data?
Legalcore AG, Reinhardtstr. 7, 10117 Berlin
Where can you find more information about data protection at Legal Cockpit?
https://cockpit.legal/datenschutz/
How do we process your data?
We use the Legal Cockpit consent management platform to obtain your consent to the storage of cookies on your device in compliance with data protection regulations. When you visit our website and close the Legal Cockpit cookie window with the request for consent, the following data is transmitted to the company:
- Your IP address
- Information about your browser
- Information about your end device
- the time of your visit to the website
In addition, the Legal Cockpit stores a cookie in your browser in order to be able to assign the consents given or their revocation to your browser. All data collected will be stored until the cookies are no longer needed, you delete the Legal Cockpit cookie or request us to delete the data. This only does not apply if we are legally obliged to store the data.
On what legal basis do we process your data?
We are legally obliged to obtain the consent of our website visitors for the use of certain cookies. In order to fulfill this obligation, we use Legal Cockpit. The legal basis for data processing is therefore Art. 6 para. 1 lit. c) GDPR.
Server log files
Server log files log all requests and access to our website and record error messages. They also contain personal data, in particular your IP address. However, this is anonymized by the provider after a short time so that we cannot assign the data to you personally. The data is automatically transmitted from your browser to our provider.
How do we process your data?
Our provider stores the server log files in order to be able to track the activities on our website and to detect errors. The files contain the following data:
- Browser type and version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address (anonymized if necessary)
We do not merge this data with other data, but only use it for statistical analysis and to improve our website.
On what legal basis do we process your data?
We have a legitimate interest in ensuring that our website runs smoothly. It is also in our legitimate interest to obtain an anonymized overview of access to our website. Data processing is therefore lawful in accordance with Art. 6 para. 1 lit. f) GDPR.
Contact form
You can send us a message using the contact form on this website.
How do we process your data?
We store your message and the information from the form in order to be able to process your request, including follow-up questions. This also applies to the contact details provided. We will not pass the data on to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following points occurs:
- Your request has been finally processed.
- You ask us to delete the data.
- You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.
On what legal basis do we process your data?
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is in our legitimate interest to process inquiries addressed to us effectively. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.
Request by e-mail, telephone or fax
You can send us a message by e-mail or fax or give us a call.
How do we process your data?
We store your message and the contact details you have provided or the telephone number you have transmitted so that we can process your inquiry, including any follow-up questions. We will not pass the data on to other persons without your consent.
How long do we store your data?
We delete your data as soon as one of the following points occurs:
- Your request has been finally processed.
- You ask us to delete the data.
- You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.
On what legal basis do we process your data?
If your request is related to our contractual relationship or serves the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b) GDPR. In all other cases, it is in our legitimate interest to process inquiries addressed to us effectively. The legal basis for data processing is therefore Art. 6 para. 1 lit. f) GDPR. If you have consented to the storage of your data, Art. 6 para. 1 lit. a) GDPR is the legal basis. In this case, you can withdraw your consent at any time with effect for the future.
Registration function
In order to use certain functions or offers on our website, you must register. This requires you to enter your e-mail address and possibly other personal data.
How do we process your data?
We store the data you provide during registration and use it to provide you with the function or offer for which you have registered. If there are any changes to the offer or function, we will use your e-mail address to inform you. We also use your e-mail address to make you further contractual offers if necessary.
How long do we store your data?
We delete your data as soon as one of the following points occurs:
- The purpose of the data processing no longer applies.
- You ask us to delete the data.
- You revoke your consent to storage.
This only does not apply if we are legally obliged to retain the data.
On what legal basis do we process your data?
We store and use your data in order to fulfill the user relationship established during registration and, if necessary, to initiate further contracts. The legal basis is therefore Art. 6 para. 1 lit. b) GDPR.
Comment function
You have the option of commenting on content on our website via corresponding input windows. To be able to use the comment function, you must enter your e-mail address. It is also possible to subscribe to the comments of others.
How do we process your data?
If you leave comments on our website, we store the following data:
- Your comment
- Your e-mail address
- the time of the commentary
- other data that you provide in the course of commenting, e.g. your user name
- Your IP address
We store data with which you can be identified in order to be able to take legal action against you if your comment is offensive, inciting hatred or otherwise criminally relevant.
If you subscribe to comments, we will send you an e-mail to check that you are the owner of the e-mail address provided. You can unsubscribe from receiving comments at any time via a link in this e-mail.
How long do we store your data?
We store your comments and the associated data until the commented content has been completely deleted or the comments have to be deleted for legal reasons, e.g. because they violate criminal law.
If you have subscribed to comments and unsubscribe, all data provided as part of the subscription will be deleted. If we have also stored your data for another reason, e.g. because you have subscribed to our newsletter, this data is not affected by the deletion.
On what legal basis do we process your data?
By using the comment function, you consent to the storage of your data. The basis for data processing is therefore Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time by sending us an email in which you declare your revocation. From this point on, we may no longer process your data.
Analysis tools and advertising
We use the following tools to analyze the behavior of our website visitors and to show you advertising.
Google Tag Manager
What is Google Tag Manager?
Tag management system for the integration of tracking codes and conversion pixels of Google Ireland. Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about data protection at Google Tag Manager?
https://policies.google.com/privacy
On what basis do we transfer your data to the USA?
Based on the adequacy decision of the European Commission and the corresponding certification of the company.
How do we process your data?
We use the Google Tag Manager. This tool helps us to integrate tracking codes and conversion pixels into our website, manage them and play them out. Google Tag Manager does not create any user profiles itself, does not place any cookies on your device and does not analyze your behavior as a user. However, it does record your IP address and transmits it to Google servers in the USA.
On what legal basis do we process your data?
We have a legitimate interest in the fast and uncomplicated integration and management of various tools on our website. The use of Google Tag Manager is therefore lawful under Art. 6 (1) (f) GDPR. If you have consented to the forwarding of your IP address, we process your data exclusively on the basis of Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Google Analytics
What is Google Analytics?
Tool for analyzing the user behavior of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about data protection at Google Analytics?
https://support.google.com/analytics/answer/6004245?hl=de
On what basis do we transfer your data to the USA?
Based on the adequacy decision of the European Commission and the corresponding certification of the company.
How can you prevent data collection?
Among other things with a browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de
How do we process your data?
We are always interested in optimizing our web offering for visitors to our website and placing advertising in the best possible way. Google Analytics, a tool that analyzes user behavior and thus provides us with the necessary database for adjustments, helps us to do this. The tool provides us with information about the origin of our visitors, their page views and the time they spend on the pages, as well as the operating system they use.
Standard processing
To collect the data, Google Analytics uses cookies, device fingerprinting or other technologies to recognize users. The data is transmitted to Google servers in the USA and summarized in a profile that can be assigned to you or your device using the IP address that is also recorded.
You can prevent Google from processing your data by installing a browser plugin that Google itself provides: https://tools.google.com/dlpage/gaoptout?hl=de.
E-commerce tracking
We use the “e-commerce tracking” function of Google Analytics. This allows us to analyze the purchasing behavior of our website visitors and improve our online marketing campaigns. E-commerce tracking records, for example, your orders, average order values, shipping costs and the time from viewing to purchasing a product. Google can summarize the data under a transaction ID and assign it to you or your device.
How long do we store your data?
Google deletes or anonymizes data stored at user and event level that is linked to cookies, user identifiers (e.g. user IDs) or advertising IDs after 26 months according to its own information (see https://support.google.com/analytics/answe r/7667196?hl=de).
On what legal basis do we process your data?
As a website operator, we have a legitimate interest in the analysis of user behavior for the purpose of optimizing our website and the advertising placed on it. Data processing is therefore lawful under Art. 6 (1) (f) GDPR. In the event that, for example, you have consented to the storage of cookies or have otherwise consented to data processing by Google Analytics, the legal basis is exclusively Art. 6 para. 1 lit. a) GDPR. You can revoke your consent at any time with effect for the future.
Plugins and tools
Google Maps
What is Google Maps?
Map service of Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about data protection at Google?
https://policies.google.com/privacy?hl=de
On what basis do we transfer your data to the USA?
Based on the adequacy decision of the European Commission and the corresponding certification of the company.
How do we process your data?
We use Google Maps on our website. To enable you to use all the functions of the map service, Google stores your IP address on one of its servers in the USA.
On what legal basis do we process your data?
The maps from Google Maps ensure that the locations specified on our website are easier for visitors to find. As a company, we have a legitimate interest in this. Data processing is therefore lawful under Art. 6 (1) (f) GDPR.
If you have consented to data processing, we process your data exclusively on the basis of Art. 6 para. 1 lit. a) GDPR. You can withdraw your consent at any time. We may no longer process your data from the time you withdraw your consent.
Google reCAPTCHA
What is Google reCAPTCHA?
Test tool for distinguishing between people and computers from Google Ireland Ltd.
Who processes your data?
Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland
Where can you find more information about data protection at Google?
https://policies.google.com/privacy?hl=de
On what basis do we transfer your data to the USA?
Based on the adequacy decision of the European Commission and the corresponding certification of the company.
How do we process your data?
We use Google reCAPTCHA to check whether data entered into forms on our website originates from a human or from a computer. For you, this means that the test tool analyzes your behavior as a visitor to our website based on various characteristics. The analysis does not begin when you use the test tool, but when you visit our website. Various data is recorded, e.g. the IP address, the time spent on our website and mouse movements made. The data is forwarded to Google.
On what legal basis do we process your data?
As a company, we have a legitimate interest in protecting our website from spam and abusive spying. Data processing is therefore lawful under Art. 6 (1) (f) GDPR.
If you have consented to data processing, we process your data exclusively on the basis of Art. 6 para. 1 lit. a) GDPR. You can withdraw your consent at any time. We may no longer process your data from the time you withdraw your consent.
